Privacy Statement


Privacy statement

Agramex Export B.V. highly values the protection of the privacy of the personal and identifiable data which you provide us with. This privacy policy tells you how we handle your personal data, what exactly this entails, why we do so and what rights you have.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. Your data will be processed exclusively within the legal framework of the data protection provisions of the European Union, particularly the General Data Protection Regulation (hereinafter: “GDPR”).

Agramex Export B.V. is responsible for processing of your personal data. We may change or update this Privacy statement.

Our information
Agramex Export B.V.
Hoekvaartweg 34
1771 RP Wieringerwerf

Phone number: +31 (0)227 604 300
www.agramex.nl
info@agramex.com

Processing personal data

Agramex Export B.V. processes your personal  data when you are using our services and/or because you provide us this information by yourself. We process the personal data you provide us by filling in the contact form on our website or by corresponding with us by phone, e-mail or in person.

In order to carry out the purposes, we process the following personal data:

- First and last name
- Gender
- Address
- Phone number
- E-mail address
- Bank account number
- IP address

Purposes

Agramex Export B.V. processes the above  information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Issuing invoices and collecting payment
  • to respond to your requests and enquiries
  • to perform a contract or for contract negotiations with or about you
  • to comply with a law or regulation, court order, or other legal obligation
  • to process and deliver you our goods and services
  • to inform you about changes regarding our goods and services
  • to investigate complaints and to prevent fraud.

Agramex Export B.V uses all the personal data mentioned above to implement and process the agreement with you, for example the agreement with you as an buyer of our goods. Agramex Export B.V may also have a statutory obligation to process your personal data, for example to fulfil our obligations under tax law.

Storage personal data

We do not store your personal data longer than is strictly necessary for carrying out the purposes. If there are legal requirements applicable to the storage, the personal data are no longer stored than required by law.

Third parties

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Cookies

The website of Agramex Export B.V. uses cookies. Cookies are small text files placed on your computer which help to remember certain types of data, such as the browser language settings. We use the following cookies:

Technical cookies

These cookies are essential for navigation within the website and to use all its functionality. Without these cookies, it would not be possible to provide the requested services. These cookies helps us to make our website more user-friendly. These cookies do not collect information for commercial purposes and when you close your browser technical cookies are not stored on your device.

Analytical cookies

Analytical cookies allow us to recognise and to count the number of visitors to our website, to see how visitors move around the website and to record which content viewers view and are interested in. This helps us to determine how frequently particular pages are visited and to determine the most popular areas of our website. This helps us to improve the service which we offer you, so that we make sure our users are finding the information they are looking for.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Your rights as a user

As a user, you have a number of rights. Are your personal data incorrect, incomplete, irrelevant for the purposes for which they are processed or otherwise in breach of the General Data Protection Regulation (GDPR) or other legislation? Then you have the right to correction of your personal data. Correction means correction, addition, deletion or blocking of your personal data. You also have the right to object to the processing of your personal data, the right to have less data processed, the right to withdraw permission you have given and the right to data portability. Send your request to info@agramex.com. Or contact us by phone: 31 227 604 300 You will receive a response to the request within four weeks. We would also like to point out the possibility of submitting a complaint to the Dutch Data Protection Authority.

Safety and security measures

Personal data are personal and should remain personal. We find it just as important as you that your personal data do not go public or are processed unlawfully. We therefore apply all possible technical and organisational measures to safely handle your personal data. To secure your personal data we use security software such as a virus scanner and firewall, passwords for electronic systems and a secure internet connection. If you got the impression that your personal data is not secured well enough, please contact our customer service or send an e-mail to info@agramex.com.